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EC Regulation 261/2004

EC 261/2004 is a regulation passed by the European parliament in 2004 which establishes the rules airlines must follow with regards to compensation & assistance offered to passengers. EC 261/2004 comes into force when long flight delays (over 3 hours), cancellations or denied boarding occurs.

If you have any questions regarding the rules or anything else regarding your claim, please contact us at help@airdelay.co.uk