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Flight Delay Compensation Calculator

How much compensation could I be entitled to?

The amount you'll receive depends on two factors; the length of delay and distance of the flight. You can use our compensation calculator above to see how much money you would be due based on this.

You would need to have been at least 3 hours late reaching your final destination in order to qualify for compensation. Payment amounts start at €250 per passenger for a flight of less than 1500km and max out at €600 per passenger for a flight over 3500km, which arrives over 4 hours late.

Please see the table below which breaks this down:

Delay Length: Distance: Compensation Amount:
3 Hours+ Less than 1500km €250
3 Hours+ 1500km to 3500km €400
3 - 4 Hours Over 3500km €300
4 Hours+ Over 3500km €600

Providing your flight falls into one of the above categories, then whether you are due compensation will come down to the following 2 factors:

  1. If the flight falls under jurisdiction
  2. The reason for the delay

1. Jurisdiction

When we claim compensation from the airline, we are doing so under an EU Regulation brought into effect in February 2005 called EC261/2004.

As such, we can only claim for journeys which begin or end in the EU (including connecting flights on the same booking).

In addition to this, when an air carrier is based outside of the EU, you cannot claim compensation if that flight also departs from a non-EU country. Even if the destination is an EU member state.

Please see the below table which should make things clearer:

Joruney: Can Claim For:
Begins and ends within the EU All Airlines
Begins in the EU and ends outside All Airlines
Begins outside the EU and ends in the EU Only EU based Airlines
Begins and ends outside of the EU Cannot Claim

We have also added some examples below:

Flight Route: Airline: Able to Claim?
Begins and ends within the EU All Airlines Yes – This flight is operated by a UK airline and the journey began and ended within the EU.
Begins in the EU and ends outside All Airlines Yes – This flight is operated by a non-EU airline and finishes outside of the EU. However, because it began in the EU, the rules apply.
Begins outside the EU and ends in the EU Only EU based Airlines No – because the flight began outside of the EU and was operated by a non-EU airline it falls outside of the jurisdiction of EU Law.

Please note: While not technically members of the EU, for the purposes of claiming compensation under EC261/2004 Iceland, Norway and Switzerland are counted as EU member countries.

Conversely Faeroe Islands, the Isle of Man and the Channel Islands are not included and count as non-EU countries.

2. Delay Reasons

Assuming the above conditions have been met then the cause of the delay will be the deciding factor as to whether the airline must pay compensation.

Under the rules, non -payable delay causes are class as ‘extraordinary circumstances’ and causes where compensation is due are not. A full list of these can be found on the CAA's website.

As a basic rule, you will be entitled to compensation for your flight delay if the reason could be considered under the airlines control.

Generally, you can claim for things like technical issues, operational/staffing problems but cannot claim for any kind of industrial action, severe weather or air traffic control restrictions.

Not sure if you have a claim?

Simply enter your information info our flight delay compensation calculator and we’ll give you an instant response based on your flight distance and length of delay.

Please note; our calculator will not take into account the cause of your delay or where it occurred. But if you decide to submit your claim to us, we can assess it on your behalf to determine whether we think you have a valid claim.