Claim Compensation from easyJet
for Delayed or Cancelled Flights

How to claim against easyJet

In order to claim compensation against easyJet for your flight delay (or cancellation/denied boarding), simply enter your details into our flight delay compensation calculator. We can instantly tell you the amount you are potentially due based on the flight distance and the length of your delay.

About easyJet

easyJet was founded in 1995 and is headquartered at London Luton Airport. They currently employ around 14,000 people across Europe, although most are based in the UK. For the year ending 30th September 2018, easyJet carried a record 88.5 million passengers, making them the 5th largest airline in Europe.

Most recently easyJet was awarded 'Best Low-Cost Airline' in Business Traveller awards 2018. easyJet currently has a fleet size of 328, comprised exclusively or Airbus aircraft and fly to 156 destinations across the UK, Europe, North Africa and the Middle East. In the 2019 OAG on-time performance League, easyJet were ranked 14th in the world in their 'Mega Airlines' category with 72.89% on-time performance out of around 550,000 flights. Where delays do happen, easyJet's average delay length is around 45 minutes.

easyJet already rejected my claim

In many cases airlines will ignore or reject legitimates claims for compensation, hoping that passengers will give up at the first hurdle. We have had many clients come to us after an airline such as easyJet has turned them down, often citing 'extraordinary circumstances' and we've managed to get the decision overturned into a successful outcome for our customer.

If you have already tried to claim compensation from easyJet directly without much luck, please submit your claim and we'll be happy to give you our free, no obligation assessment.

Codeshare agreements

At the time of writing, easyJet does not currently have any code share agreements in place.

Rewards Program

easyJet does not have its own in-house rewards program. However, it currently partners with Emirates to allow its passengers to use points from their Skywards program towards easyJet flights.

easyJet Fleet:

easyJet Operating Bases

easyJet Seasonal Destination

Help at the Airport

In addition to claiming compensation for your flight delay/cancellation with easyJet, you are also entitled to some assistance while at the airport depending on your flight distance and how long you are delayed. Please see the summary below:

All flights delayed over 2 hours

Free food & drinks. 2 phone calls or emails

Flights Delayed over 5 Hours

If you are delayed over 5 hours, you have the right to cancel your flight and receive a full refund of your ticket price.

Delayed overnight:

When delayed overnight the airline is required to provide you with accommodation and also transport to from the airport to your hotel and back. You can also book your own hotel and claim back a reasonable amount for this if the airline does not arrange it for you. In order to claim money back for your hotel, you will need to keep a receipt.

easyJet Baggage Policy

easyJet provide a free allowance for carry-on baggage which currently has no weight limit. However, its size is restricted 56cm x45cm x 25cm. Checked baggage can be booked online before you fly with weighs from 15kg up to a maximum of 32kg for a single bag.

easyJet Customer Services

If you want to submit a claim to easyJet directly, you find their email address or complete a compensation form on their website. Or can call their customer services department on: 0330 365 5000